Frequently Asked Questions
1. Are your crystals natural?
Yes. We carefully select natural crystal and gemstone materials for our jewelry. Because crystals are formed by nature, each piece may vary slightly in color, pattern, and transparency, making every bracelet unique.
2. How do I choose the right crystal bracelet?
You can choose a bracelet based on your personal style, crystal symbolism, zodiac sign, intentions, or simply the stone you feel most connected to. Many customers select crystals for protection, balance, confidence, love, or positive energy.
3. What size are the bracelets?
Most of our bracelets are designed with an elastic cord to fit average wrist sizes comfortably. Specific sizing information can be found on each product page.
If you need a custom size, please contact us before placing your order.
4. How long does shipping take?
Orders are typically processed within 1–3 business days.
Estimated delivery times:
• United States: 7–15 business days
• United Kingdom: 7–15 business days
• Europe: 7–18 business days
• Australia & New Zealand: 8–18 business days
Delivery times may vary due to customs clearance and carrier delays.
5. Can I wear my crystal bracelet every day?
Yes. Our bracelets are designed for everyday wear. To help preserve their beauty, we recommend avoiding prolonged exposure to water, perfumes, lotions, and harsh chemicals.
6. Do crystal bracelets have healing powers?
Crystals have been appreciated by different cultures throughout history for their beauty, symbolism, and spiritual significance. The information provided on our website is for inspirational and educational purposes only and should not be considered medical advice.
7. Can I send a bracelet as a gift?
Absolutely. Crystal bracelets make meaningful gifts for birthdays, anniversaries, holidays, and special occasions. Many customers choose them as thoughtful gifts for friends and loved ones.
8. What is your return policy?
If you are not completely satisfied with your purchase, please contact us within the return period specified in our Return & Refund Policy. We will do our best to assist you.